FAQ

Questions about our home cleaning service? Discover the answers to find out everything you need to know.

Can I trust my cleaning professional?

All of our cleaners are interviewed and pass a nationwide detailed background check. Only about 10% of the people that apply end up working as a Calgary Clean Co certified cleaner.

Simply go to our booking form and schedule your appointment online. Alternatively, you can give us a call if there are any issues at all.

Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service.

What is your 100% satisfaction guaranteed policy?

If you’re not content with your cleaning, we will come out and re-clean (within a 7-day window). If you still don’t think we did a good enough job to recommend us to your friends, we’ll refund your money.

We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by Stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.

If something is not done to your expectations, please let us know. We’ll send a team out to make it right (with a 7-day window). If after our re-clean is completed and you’re still not happy with service, we offer a full refund.

What is the scope of routine cleaning services offered by Calgary Clean Co?

Calgary Clean Co. offers comprehensive routine cleaning services designed to maintain the cleanliness and tidiness of residential properties. Our services encompass a wide range of tasks, including but not limited to dusting, vacuuming, mopping, sanitizing surfaces, kitchen and bathroom cleaning, and trash removal.

At Calgary Clean Co., customer satisfaction is our top priority. We strive to provide exceptional routine cleaning services that meet and exceed our clients’ expectations. To ensure customer satisfaction, we offer a 100% satisfaction guarantee, which means that if a client is not completely satisfied with our services, we will promptly address any concerns and rectify the situation to their utmost satisfaction.

The frequency of routine cleaning sessions depends on the specific needs and preferences of our clients. We offer flexible scheduling options, allowing customers to choose from weekly, bi-weekly, or monthly cleaning appointments. Our dedicated team can help assess the cleaning requirements of each household and recommend a suitable cleaning frequency.

Can I customize the tasks included in routine cleaning?

Yes, Calgary Clean Co. understands that each household has unique requirements. While routine cleaning generally covers standard cleaning tasks, customers have the option to customize their cleaning checklist to address specific areas or prioritize certain tasks based on their preferences. This allows for a personalized cleaning experience tailored to meet individual needs.

At Calgary Clean Co., customer satisfaction is of utmost importance. In the unlikely event that you are dissatisfied with the results of a routine cleaning, we offer a 100% satisfaction guarantee. Simply notify us within a reasonable timeframe, and we will promptly rectify any concerns or issues identified, ensuring that you are completely satisfied with the cleaning services provided.

Still Have Questions?

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Click the button below (or call/text) to get a free quote on your next home cleaning service.